Elgin Hotel - Tours and Events

Events Beyond Our Control Events beyond our control include: war, threat of war, riots, civil disturbances, terrorist activity and its consequences, industrial disputes, natural and nuclear disasters, fire, epidemics, health risks and pandemics, unavoidable and unforeseeable technical problems with transport for reasons beyond our control or that of our suppliers; closed or congested airports or ports, hurricanes and other actual or potential severe weather conditions, and any other similar events. We reserve the right to make alterations to our advertised itineraries because of any of the above events. Insurance Although this is optional on UK bookings, we strongly recommend that you take out some form of holiday insurance. Health Matters Please inform Elgin Tours and Events in advance if you have any specific needs. If you require special diet, please indicate this on the booking form in special requests for the relevant passenger. Please also advise if there is a passenger travelling with medical equipment or wheelchair. Our responsibility for your booking We will arrange for you to receive the services that make up the booking that you choose and that we confirm. These services will be provided either directly by us or through independent suppliers contracted by us. We are responsible for making sure that each part of your booking with us is provided to the standard that was advertised by us (or as changed and accepted by you). We have taken all reasonable care to make sure that all the services which make up your booking are provided by efficient and reputable businesses. These businesses are required to follow standards and are enforced for health and safety and fire regulations. Brochure information/Timings/Coaches All information of bookings is correct at the time of going to print. Very occasionally, artists, resorts or other facilities may be changed for reasons beyond our control. Any photographs or illustrations contained in the brochures are representational and are not necessarily of the exact destination or location. All timings in the brochures are approximate and precise/confirmed timings, pick up points, order of excursions and joining instructions will be sent with your tickets approximately 10 days before departure. The duration or number days of your booking shown in the brochures includes the departure day and return. All coaches used by Elgin Tours and Events are modern, comfortable and driven by an experienced courier. You will be allocated a seat number on most bookings, but ask if you have any specific requests to highlight these on the booking form. All Coaches are Non Smoking. General Passport and Visa Information You do NOT require a passport for holidays within the UK unless flying by aircraft. A full 10 year British Passport is essential to travel to all other worldwide destinations. You should have at least 3 months left on your passport after the date of travel. Check with your GP for health requirements and Visa requirements will be confirmed at time of booking. Data Protection and The Law In compliance with the General Data Protection Regulations, Elgin Tours and Events have a strict data protection policy in place which protects the personal booking information held by us. In cases where personal information is held, we confirm that we only hold Name, Postal Address and in some cases Telephone Number and Email Address. Other sensitive information, such as payment details, are destroyed as soon as your booking is processed. Information may be passed to public authorities as required by law. Information passed to persons responsible for travel arrangements may include sensitive information such as details of disabilities, dietary or religious requirements. (If you do not consent to us passing on this information, we are unable to fulfil your booking. By making a booking and paying a deposit, you consent to this information being passed on to the relevant person.) Any claim under these Terms and Conditions (TheAgreement) shall be subject to English Law and all proceedings shall be within the exclusive jurisdiction of the English Courts.